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Customer Comments
AA 3 Star Hotel
home > customer comments
 

Wedding Receptions

“David and I had our wedding ceremony and reception at the Valley Hotel on the 7th November 2009, I would highly recommend this as a venue to have your wedding.

 

All the staff were extremely helpful, especially Hazel who coordinated our day. We had a large wedding and many of our guests stayed at the hotel for the whole weekend, all our guests were very complimentary about the hotel and staff. The day ran very smoothly we had no problems at all thanks to Hazel and the staff, all the food was delicious and we even managed to have dry weather for our photos.

 

We had a fabulous day from start to finish and couldn’t have wished for anything better, everything was completely taken care off for us so we were able to relax and enjoy our wedding.

 

Thank you so much, Mr and Mrs Johnson.”

 

"We had our wedding and evening disco with you on 27th March. We would like to say thank you so much for all the help you gave us, and for all the hard work that was put into our big day – It couldn’t have been more perfect!"

Stefan and Vanessa Buckley (2009)

 

"I wanted to say a big thank you for all the hard work you put into making my son’s wedding on 21st such a memorable day. You were friendly and polite at every meeting, giving us plenty of time and making us feel nothing was too much trouble, you listened carefully to what we wanted and did your best to organise it.

On the day, I was able to completely relax as everything was taken care of for us and was organised down to the last detail. The wedding was everything we’d hoped for the room looked stunning, the food was excellent and I was very impressed with the service at the tables."

Mrs Denner (February 2009)

 

"Just wanted to say a massive thank you for making our wedding day so special. We could not have picked a more perfect venue, everything was faultless, the service, staff, food and organisation. All of our other guests had a great time and were constantly praising you all. So, thanks again to you all at The Valley, we will recommend you to everyone!"

Mr and Mrs Colley-Bishop (19th September 2009)

 

"Just a quick line to say a big thank you to all the team at The Valley for making Lisa & Darren's Day a very special one. Thanks also for arranging the sunshine all day which was really clever and a real bonus! We haven't heard of any guests who had a less than splendid day, and we received many comments about the high quality of the food and service throughout the wedding day, and the evening before.

It is easy to see why the venue is so well rated. You seem to have everything spot on. As someone with a bit of experience in organising conferences, I fully appreciate that when it all looks so easy and runs so smoothly, that is the real proof of the quality and professionalism of an organising and executing team that knows their business. Well done all of you and again thanks so much."

Mr and Mrs Cashmore (3rd May 2009)

 

Conference

"Would just like to say thank you to the team for an excellent lunch yesterday. The food was wonderful – everyone has said how much they enjoyed it, and all of the hotel staff were excellent. Would you please pass our thanks to everyone!"

Jaclyn - PA to Director of Business & Investment (29th July 2009)
Transforming Telford

 

"The Best Western Valley Hotel has been used by the Environment Agency and Hydro-Logic for training courses since 1998. The Severn Suite that is used for the indoor training is an excellent facility, particularly since its recent renovation, and is much larger than we have been provided by other hotels elsewhere in the vicinity. This is important since there is a large amount of display and demonstration equipment used on the courses. Also, it is possible to conduct practical work and group activities within the room. In addition, the Valley Hotel has an excellent restaurant, a very relaxing atmosphere and comfortable bedrooms. However, most importantly it has owners, management and staff who genuinely care about the well being of their guests. Hydro-Logic have not found any other hotel where they have undertaken training that provides such an excellent, caring service as the Valley Hotel."

S. Child (January 2008)

 

"Another good conference supported by the valley hotel and staff"

T O'Callaghan (18 March 2008)

 

"Thank you for all your help in enabling us to have another sucessful study day"

J Doornford-May (8 September 2008)

 

Restaurant

"Yet again the Chez Maw restuarant comes up trumps. This time 8 of us attended a meal for a 70th birthday on a busy Valentine's weekend but as ever nothing was too much trouble. Sublime food, gracious service you couldn't ask for anything more.
Living on the door step of Ironbridge I'm fully aware of the great eating places available, some of which are 'Best of' Members and rightly commended, but if you haven't been to the Valley before then you really are missing a trick. Don't put it off any longer, get yourself booked in. And if you don't agree with me then you're wrong!!"

13/3/10

“I was surprised at the quality of our meal in every respect – the thoughtfulness behind it – right through to the gentleness of the service. There is an element of genius in that kitchen"

Neil Murphy – 14/02/08

 

“Your staff were very friendly and welcoming. And the food, well, it was absolutely delicious. I haven’t stopped talking about the food since Saturday and have told all my friends and colleagues that they must go and try it! I can’t wait to come again and have booked, myself and my partner, in for Valentine’s evening.”

Mr J. Moore – 05/02/08

 

“We have had such a positive response from everyone who enjoyed the lunch on 8th January that we felt we must thank you, the chef and the other staff of the Valley Hotel for making it such a successful annual lunch for us. We would hope to be back again next year.”

Gill and Barry Stimpson – 14/01/08

 

Social Functions

"A quick note to thank all the staff involved in the naming ceremony held 17th May. It went really well and all had a great time. The organisation was excellent; the food was lovely and the waiting staff very personable and attentive."

Mr and Mrs Painten (2009)

 

"Please thank all the staff who helped to make our joint retirement party such a happy occasion. Everyone commented that the food was excellent, as was the service."

M & R Reynolds

 

"Thank you for making to make our 25th Wedding Anniversary celebrtions go so well. The food was excellent, each course was really tasty and plenty of it. The service was also excellent and all of our guests were looked after very well, from the moment they arrived"

Karen & Roger 15/09/2008

 

Group Bookings

"I wish to compliment all the staff of the valley Hotel who contributed to the success of our meeting last weekend. The arrangements were beautifully orchestrated, no doubt through the efforts of the corporate team. All the members of our group were universal in commending the attitude of all the staff who were unfailingly helpful, willing and cheerful. Equally, although the guests do not have direct contact with them, the kitchen staff must also be thanked and again the members were most appreciative of the excellence of all the meals.

It is easy to see why your hotel won a Best Western award last year."

Dr J.S. Robson (2nd October 2009)

Lindsay Society for the History of Dentistry

 

"I would just like to thank everyone at the hotel involved in any way with our stay this weekend. All guests had nothing but praise, which was no surprise to me of course. The food as always was superb, as was the service, the cleanliness of the rooms and the friendly attitude of all the staff. We consider ourselves lucky to have such a superb hotel on “our doorstep” so to speak."

Jean Crowhurst (27th April 2009)

Saab Owners Club of GB ltd

 

"I just wanted to say thank you to all the staff for making our weekend so special. Everything went smoothly and we all really enjoyed our stay with you. The service was impressive and the food was delicious through out our entire stay."

Mrs Stubbs (9th October 2009)

Dunstablians Reunion


Best Western Valley Hotel
Buildwas Road
Ironbridge, Telford
Shropshire TF8 7DW
Tel: 01952 432247
Fax: 01952 432308
info@thevalleyhotel.co.uk
 
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